Play Smart.
Stay in Control with acf67.

acf67 exists to deliver an entertaining, secure, and responsibly managed gaming experience to players across Bangladesh. We firmly believe that gambling should always remain a form of leisure — an enjoyable diversion pursued within clear personal boundaries — and never a source of financial stress, emotional distress, or social harm.

That belief is not just a policy statement. It shapes every aspect of how acf67 is designed, from the account registration process (which requires date-of-birth verification to enforce the 18+ age restriction) to the real-time monitoring systems that flag irregular betting patterns for human review by our compliance team. Responsible gaming is woven into the fabric of the platform rather than bolted on as an afterthought.

acf67 provides cricket betting, live casino games, slots, and blackjack to Bangladesh's English-speaking audience. We acknowledge that these products carry an inherent risk of financial loss and — for a small proportion of players — the potential for problem gambling to develop over time. Acknowledging that risk honestly is the foundation of everything we do in this space.

We are committed to the following core principles:

• Strict age verification: No player under the age of 18 may register or deposit on acf67. Age checks are performed at registration and may be repeated at any time.
• Player empowerment: Every registered player has free, immediate access to tools that limit, pause, or end their gambling activity on acf67.
• Honest communication: acf67 presents odds, house edges, and game rules clearly in English. We do not use misleading language to misrepresent chances of winning.
• No predatory marketing: acf67 does not target players who have self-excluded or who have set restrictive account limits with bonus or promotional materials.
• Staff training: All customer-facing acf67 staff receive responsible gambling awareness training and are equipped to signpost players toward appropriate help resources.

acf67 enforces a strict minimum age of 18 years for all registered players. This is a non-negotiable requirement that applies to every player regardless of location within Bangladesh or the payment method used to fund an account.

How we verify age: During registration, all players must provide their date of birth. acf67 reserves the right to request supporting identity documents — such as a National Identity Card (NID), passport, or driver's licence — at any stage of the account lifecycle to confirm that the player is 18 years of age or older. Accounts where age cannot be verified to our satisfaction will be suspended until verification is complete. Any deposits made on a suspended account will be refunded less processing fees where applicable.

Protecting young people in your household: If you share a device, tablet, or computer with younger family members, we strongly recommend the following precautions:

• Never leave your acf67 account logged in on a shared device.
• Use a strong, unique password that younger users could not easily guess.
• Enable device-level parental controls or content filtering software to restrict access to gambling websites. Tools such as Net Nanny, Kaspersky Safe Kids, and built-in Android/iOS screen time controls can help.
• Store your bKash, Nagad, or Rocket credentials securely to prevent unauthorised deposits.

Problem gambling can develop gradually and is not always immediately apparent — even to the person experiencing it. Gambling becomes a problem when it begins to negatively affect a person's finances, relationships, mental health, or day-to-day responsibilities. Recognising the warning signs early is critical.

The following self-assessment questions are adapted from widely used responsible gambling frameworks. If you answer "yes" to three or more of these questions, we encourage you to use the player tools available on acf67 and to seek support from a qualified organisation.

acf67 provides a range of practical, self-managed protection tools that any registered player can activate instantly from their account settings. These tools do not require you to speak to a support agent — they are always available and take effect without delay.

Self-exclusion is the most comprehensive player protection measure available on acf67. When you self-exclude, your account is fully suspended — you will be unable to log in, place bets, or access the platform in any capacity for the duration of your chosen exclusion period. Any active bonus balances will be forfeited upon self-exclusion.

Available self-exclusion periods:

• 6 months — The minimum self-exclusion period. Suitable for players who want a structured medium-term break.
• 1 year — A longer break for players who need more time away from gambling.
• 3 years — An extended exclusion for serious concern cases.
• 5 years — The longest fixed-period option.
• Permanent / Indefinite — A permanent account closure with no possibility of reinstatement. Recommended for players who feel they should never gamble again.

How to self-exclude: You can initiate self-exclusion directly from the Responsible Gaming section of your Account Settings, or by contacting acf67 support at [email protected] with the subject line "Self-Exclusion Request". Self-exclusion is processed within 24 hours of the request being received. During that processing period, we recommend you avoid logging in to your account.

Returning after self-exclusion: At the end of a fixed self-exclusion period, acf67 will not automatically reactivate your account. You must submit a written request to lift the exclusion, which will be reviewed by our Responsible Gaming team. A mandatory 7-day reflection period applies before any reactivation can occur.

Managing how much money you put into your acf67 account is one of the most effective responsible gaming strategies available. acf67 supports deposit limits across all accepted payment methods, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard — all denominated in BDT ৳.

Setting a deposit limit: You can set a deposit limit at any point after registration. Your limit can be configured as:

• Daily limit: The maximum total amount you may deposit within any single calendar day (Bangladesh Standard Time, UTC+6).
• Weekly limit: The maximum total you may deposit within any rolling 7-day window.
• Monthly limit: The maximum total you may deposit within a calendar month.

When you attempt to make a deposit that would take you over your set limit, the transaction will be declined and you will be shown a notification explaining the restriction. Your limit can be viewed at any time in your account dashboard.

Changing your limit: You may reduce your deposit limit at any time, and the reduction will take effect immediately. If you request an increase to your deposit limit, acf67 applies a mandatory 7-day cooling-off period before the increase becomes active. This delay is intentional — it gives you time to reconsider whether increasing your limit is the right decision for your circumstances.

Wagering limits: In addition to deposit limits, acf67 supports per-session wagering limits, allowing you to set a cap on the total amount you stake within a single gaming session. This is especially useful when playing slots or live casino games where individual bets may be small but accumulate quickly over time.

If you believe gambling is causing you or someone you care about harm, reaching out for help is the most important step you can take. acf67's support team is always available, and there are broader organisations that specialise in gambling-related support.

Contact acf67 Directly:

• Email: [email protected] — for all responsible gaming requests, self-exclusion, limit changes, and general support.
• Subject line for sensitive queries: "Responsible Gaming Support".
• Response time: acf67 aims to respond to all responsible gaming emails within 24 hours (Bangladesh Standard Time, UTC+6).
• All responsible gaming communications are treated with complete confidentiality and handled by trained staff.

General Responsible Gambling Guidance:

• The National Mental Health Helpline in Bangladesh provides counselling support for behavioural issues including gambling-related distress. If you are experiencing significant emotional harm, please seek professional guidance from a qualified mental health practitioner in your area.
• Talk to a trusted family member, friend, imam, or community leader. Social support networks play a powerful role in recovery from problem gambling.
• Consider blocking access to gambling websites using your mobile internet provider's parental control settings, which are available from most Bangladeshi operators including Grameenphone, Robi, and Banglalink.

For family members and friends: If someone you know is struggling with problem gambling, your support matters enormously. Approach conversations without judgment, encourage them to use acf67's self-exclusion tools, and help them seek professional support if necessary. Do not offer to lend money to cover gambling debts, as this can enable continued harmful behaviour.

The following practical guidelines can help you keep gambling enjoyable and within healthy limits. These apply whether you are betting on cricket, playing slots, or trying your hand at blackjack on acf67.

• Gamble only for entertainment, not income. Treat gambling as a leisure activity with an entertainment cost — like watching a BPL match at the stadium. Never rely on gambling winnings to pay bills, rent, or family expenses.
• Set a budget before you start. Decide the maximum amount in BDT ৳ you are willing to spend before you open the acf67 platform. Once that amount is gone, stop for the day — regardless of whether you are on a winning or losing streak.
• Never chase losses. If you have had a losing session, resist the urge to deposit more in an attempt to win back what you lost. Chasing losses is one of the most common paths into problem gambling and rarely results in recovery of lost funds.
• Take regular breaks. Set a timer and step away from the screen every hour. Use acf67's reality check reminders to help you track elapsed time during sessions.
• Avoid gambling when emotional. Stress, grief, anger, loneliness, and anxiety are all conditions that make impulsive betting more likely. If you are going through a difficult period — such as financial hardship after a flood, job loss, or family tension during Ramadan — consider activating a cool-down period on your account until circumstances improve.
• Do not gamble under the influence. Avoid making betting decisions when you have consumed alcohol or any substance that impairs judgement.
• Keep gambling separate from daily life. Do not let gambling interfere with work, prayers, family time, or social obligations. If you find yourself cancelling plans or neglecting responsibilities to gamble, that is a warning sign.
• Balance gambling with other hobbies. Maintain a varied life that includes physical activity, social connections, and non-gambling entertainment. Exclusive focus on any single activity — including gambling — can become unhealthy over time.
• Understand the games you play. Slots and live casino games are governed by random number generators — outcomes cannot be predicted or influenced by previous results. Cricket and sports betting outcomes depend on real-world events outside anyone's control. No betting system or strategy can guarantee consistent wins.
• Review your activity regularly. Use acf67's account history feature to review your spending and session data every week. If the numbers surprise you, that awareness is valuable information about your habits.